Three easy steps to live-in care
1. Get in Touch
Contact our expert care team today and we will be very happy to discuss your requirements with you.
2. Arrange a Home Visit
One of our qualified Care Managers will arrange a home visit. This is so we can conduct a full and thorough assessment in order to create a carefully personalised care plan.
3. Commence Care
Your Care Manager will then work with our experienced bookings team to match the best possible live-in carer. Often, the next day.
Minimising the risk of infection
Wash your hands
Wash your hands regularly, for at least 40 seconds. Be sure to also carry a pocket-sized hand sanitiser with you.
Wear a face covering
Ensure you have a clean mask with you when you're out and about to cover your face with. Especially when indoors.
Follow the guidance
Be sure to regularly check the government websites to ensure you are up to date with any changes in guidance.
Avoid crowded spaces
Make sure to avoid public spaces unless absolutely necessary. This will minimise your interaction with other people.
Avoid touching your face or other shared objects with your hands.
Catch it and bin it
Carry a small packet of tissues with you at all times so you can catch any coughs or sneezes to then throw in the bin.
We have introduced special measures to ensure we keep our clients and carers as safe and protected as possible:
- We have asked our live-in carers to extend their availability and remain in their bookings where possible. This reduces the number of changeovers and travelling between bookings.
- We have reduced unnecessary contact. Instead of face to face reviews and reassessment, clients have been offered telephone contact to ensure continuity of care and the support offered remains of the highest standard.
- Before new carers are introduced into a new package, they must all provide written confirmation of where they have travelled in the last 14 days and confirm that they are free of COVID-19 symptoms and disclose whether they have been in contact with anyone else who has presented symptoms.
- We have a secure supply of Personal Protective Equipment (face masks, aprons and gloves) and our carers are all trained in how and when to use them.
- At every opportunity we are reminding carers of the importance of hand-washing upon arrival and when leaving a clients’ home.
Looking after our carers’ wellbeing is crucial at this time, particularly for those extending their bookings for longer than expected. In response, we are providing additional support calls and sending regular communication out to all of our carers to ensure they are fully aware of the latest government guidelines including the importance of good hygiene.
We are also regularly reaching out to our clients and their families so they are aware of this guidance, any important updates and provide reassurance that as a business we are keeping a close eye on the situation as it develops.
Yes, both our induction and refresher training courses have been adapted to include extra sessions around COVID-19, infection control and personal hygiene. Our carers must complete the training programme to a high standard in order to successfully register with the company.
Yes, more than ever we recognise the importance of home care in alleviating pressure on hospitals and family members. Live-in care ensures that individuals can continue to receive the care they need in the comfort of home.
With our dedicated matching service, we not only ensure carers have the right skills to care, but also share similar interests and outlook on life to the client they are placed with. This can help reduce loneliness during times of self-isolation where external activities are limited.
If you require additional care and support during the coronavirus outbreak, rest assured we can help. Please do not hesitate to give our team a call on 01453 839290 or submit and enquiry via our online form.