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Quality Assurance Programme
As part of our continuing Quality Assurance programme, we welcome all comments, whether positive or negative, so please take the time to let us know your opinions. Your feedback is always useful and helps us at Corinium Care to maintain our high standards.
As part of our service, clients are contacted regularly by our Client Services Manager to ensure the service being provided meets your needs and you are happy with the carer who has been placed with you. General comments about the service may be discussed during the annual review visit when you will have the opportunity to make any suggestions that you think might help with the provision of your care.
In the interim, if you have any comments, compliments or concerns, however minor, we would ask you to contact us immediately on 01453 839290 so that we can discuss them with you.
We operate a robust complaints procedure so if, having spoken to us, you wish to make a formal complaint, please download the Corinium Care complaints form.